Free shipping, duties and taxes included UAE We deliver to your door within 48–72 hours UAE 14-day free return
Free shipping, duties and taxes included UAE We deliver to your door within 48–72 hours UAE 14-day free return
Türelem
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Frequently asked questions

Purchasing and ordering

Learn about the ordering process, confirmation procedure, and modification options to ensure that your purchase is quick and hassle-free.

Products and quality

All our products are original and of high quality. Learn more about the materials used in our frames and lenses, UV protection, and other features.

Help with choosing

Not sure which glasses suit you best? We can help you choose the right shape, size, and material to ensure a perfect fit.

Contact and customer service

Do you have any questions? Contact us by phone, email, or in person at our store! Our customer service team will be happy to help you with anything you need.

Delivery and acceptance

Choose the delivery method that suits you best! Find out everything you need to know about home delivery, parcel machines, and personal pickup options.

Payment and security

Secure and convenient payment options: credit card, bank transfer, or cash on delivery. Learn more about the payment process and encrypted data protection.

Product returns and exchanges

If you are not satisfied, you can return the product or exchange it for another model within 14 days. Learn about the steps and conditions of the process.

Warranty and complaints

We provide a warranty for our products. Learn more about warranty repairs, replacements, and the complaint process.

Our store and personal shopping

Visit our store in Budapest, try on your favorite models, and shop in person. We will answer all your questions here!


Most popular questions

Yes, all our sunglasses offer 100% UV400 protection, which protects your eyes from harmful UVA and UVB rays.

Yes, we offer a 14-day return guarantee, so if the glasses don't fit, you can return or exchange them.

Titanium and stainless steel frames are hypoallergenic, making them ideal for people with sensitive skin. Acetate frames are also a good alternative.

Titanium and acetate frames are the lightest, ensuring long-term comfort. Titanium is also hypoallergenic and extremely durable.

The numbers on one arm of your existing glasses (e.g., 52-18-145) indicate the lens width, bridge width, and temple length. It is worth comparing these with the model you have chosen.

No, you cannot pick up your order in person.

Yes, you can try on sunglasses and optical frames in person at our store to find the perfect model for you.

Yes, if you purchased the item in a store, you can exercise your 14-day right of return or exchange in person, provided that the product is in its original, undamaged condition.

We recommend your attention

Yes, all our sunglasses offer 100% UV400 protection, which protects your eyes from harmful UVA and UVB rays.

The frames can be made of acetate, metal, titanium, or premium plastic. These materials ensure durability and comfort.

Polarized lenses reduce glare, for example at the beach or while driving. If the product is polarized, this is clearly indicated in the product description.

If you spend a lot of time indoors and outdoors, self-tinting lenses automatically adjust to light conditions, ensuring comfortable wear.

Most of our glasses come with a factory case. If a particular model does not come with a factory case, we will provide a high-quality protective case.

The best method is to use a microfiber cloth and special eyeglass cleaning fluid. Avoid strong chemicals and paper towels, as these can damage the coatings.

Take a photo of the product and contact our customer service team so we can help you with the complaint process.

  • By phone: +36 30 685 50 99
  • By email: shop@sunglassmagic.hu
  • In person: 1016 Budapest, Gellérthegy u. 8.

If you have any further questions, please do not hesitate to contact us!

Different types of frames suit round, oval, square, or heart-shaped faces. It's worth trying on several models to find the one that suits you best. Read our selection guide for more information.